Service

BarnesWeir
I was checking in for service with my 18 month old child who was Babbling loudly (not screaming). Shockingly, another service manager on a phone nearby snapped at her exclaiming "I can't hear" at the top of his voice. I left. Absolutely unacceptable! With employees like this I would rather drive to SC for service.
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Sales (New)

Ideafoods
Excellent and fun experience i had at BMW OF ASHILLE, they are professionals, and treat you like family. My salesman was Joshua Kem, very funny guy. He was very helpful and didn't force anything on me, unlike other dealers they make you buy what they want. Also Trenton Braswell was awesome. Very funny and helpful. He worked hard to get us a lower interest rate of what we had before. HIGHLY RECOMMEND TO VISIT BMW OF ASHVILLE, AND SEE JOSHUA AND TRENTON, THEY WILL TREAT YOU LIKE FAMILY. Can't wait for the BMW X6.
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Sales (New)

BrianALanning
Out of the five vehicles that I have had throughout the past nine years, I'm happy to say that the last three have been purchased from BMW of Asheville. Recently I leased a new 2014 BMW 320i and couldn't be any happier with the overall experience that I encountered, once again. I have been very fortunate to have Chris Slagle as a Client Advisor for the past two new vehicles that I have leased from BMW of Asheville. From the time that you arrive at the dealership to the time that you depart, Chris is completely dedicated to establishing a lasting customer relationship as well as being extremely knowledgeable with every aspect of the vehicle and the purchase/lease process. I look forward to purchasing many more vehicles from the dealership in the future and would highly recommend Chris Slagle at BMW of Asheville to any and all of my friends and family! #BMW #BMWofNorthAmerica #BMWofAsheville #EfficientDynamics #TheUltimateDrivingMachine
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Service

ray
I am the proud owner of two dealer certified pre-owned BMW's. My 2004 335 convertible Is for fun and my 2010 X3 is for the serious stuff. These were purchased over the last eight years and needless to say a prime reason for coming back to BMW of Asheville was the quality of service. That service has been provided by my friend Joel Ruff and the entire shop staff. Joel is my go to guy and I have yet to be disappointed with the courteous and professional manner in which my concerns have been handled. I get good advice abut the cars and they are in tip top condition because of it. My thanks to Joel and the entire organization.
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Service - Fletcher, NC

chasdogy
Whenever you need your BMW serviced, stop by BMW of Asheville in Fletcher and see my man Norman, he will definitely take care of you.
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Service - Asheville, NC

Rllandau
The dealer ship provides a friendly environment and focuses on service. Norman is knowledgable and always helpful in meeting service needs. I recommend the service department and the dealership highly.
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Service - Arden, NC

Debbieadams
Norman Locey is very professional, friendly and easy to work with. We have been working with him for years and he has been nothing but a pleasure to work with.
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Sales (Used) - Johnson City, TN

U831972
This is the fifth BMW I have owned, first used one that I have purchased. This was my first visit to BMW of Asheville, I really did not think they would have a car I would be interested in, but I was pleasantly surprised. I thought I had made the 100 mile trip for nothing, but as it worked out they had exactly what I was looking for. I can not say enough good things about Joshua Kem, he was the best sales person I have ever dealt with while purchasing a car. In the past 45 years I have bought a lot of cars and trucks, and this was my best experience with purchasing a vehicle. Joshua was extremely knowledgeable of the options and how they work on the BMW X-3 I was interested in. He made the complete experince so pleasant that my wife said this was too easy compared to what we have experienced at other dealerships. I would highly recommend this dealership to anyone interested in purchasing a new or used vechicle, for quality, price, service and a very professional manner from start to completion of the sale. When I am interested in purchasing another vechicle Joshua Kem at BMW of Asheville will be the person I will contact. Phil Hensley, Kingsport TN
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Sales (Used) - Raleigh, NC

bmw29681
You satisfied my want for a V8 M3 at a great price. Robert Wood and Trenton Braswell were great to work with and I could not be happier.
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Sales (Used) - Fairview, NC

JNStone
Chris was easy to work with, greeted us as we first arrived but was not pushy. He was knowledgeable about the car we were looking at and was able to answer my questions. The next day when we came back to pick up the car, we were guided through the financing in a thorough and respectful manner, had a tutorial on the new features of the BMW since owning our last one, and each person that greeted us acted genuinely happy for us and knew how special the car was to us. Love the car, and would highly recommend BMW of Asheville.
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